When Christchurch businesses need IT support they can trust, many turn to Zeal for its tailored approach and commitment to relationships over contracts.
Managing Director Mike Walker said the locally owned and operated firm is built on the belief that no two businesses are the same when it comes to technology.
“Some companies have internal IT departments, others outsource. We step in to deliver what’s required, whether that’s maintenance, monitoring, consulting, or a full audit to make sure a business is set up for success,” Walker said.
Zeal’s philosophy is simple: No cookie-cutter IT. No hidden fees. No long-term contracts.
“At Zeal, we call it ‘No Bullshit IT Support’ – because we cut the jargon, skip the fluff, and focus on keeping your business running smoothly, securely, and ready for what’s next,” Technical Director Ricky Cunningham said.
Cunningham said Zeal is not about swooping in only when things break.
At Zeal’s offices
“We work with you to design IT systems that prevent problems in the first place, so you can stop firefighting and start focusing on what you do best,” he said.
The company’s services range from audits and consulting to maintenance, support, and monitoring. Everything is tailored to each client’s needs.
“There are no ‘per user’ or ‘per device’ charges, and no cookie-cutter setups. Just pragmatic, cost-effective IT strategies that protect your data, boost productivity, and keep you ahead,” Walker said.
Security is another key focus, with Zeal helping businesses manage risks such as ransomware, reputational damage through hacked email accounts, and the need for standardised systems and encrypted networks.
Walker said the pace of technological change makes it impossible for businesses to keep on top of everything alone.
The team at Zeal with a client
“That’s where we come in. We keep our clients up to date, pre-empting issues at a reasonable cost, so they’re not caught out,” he said.
Cunningham added that clients value Zeal’s transparent pricing and relationship-first approach.
“We don’t believe in hidden fees or unnecessary charges. We want your relationship, not your contract. It has to be mutually beneficial,” he said.
Walker said the company’s strength lies in listening and recommending what is truly right for the business.
“Our value lies in truly understanding client requirements and working collaboratively. We recommend what’s best for the business, not what’s best for us,” he said.
