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A Christchurch resident says calls to Awanui Labs went unanswered and they walked out of a collection centre without getting the help they needed for their father, who has bladder cancer.
The resident told chrislynchmedia.com their father needed a urine test.
They said Awanui’s online booking system had also shown no available appointments when they checked for blood tests.
When they asked about the booking system at the collection centre, a staff member told people in the waiting room that rolling strikes were taking place, the resident said.
The resident took their father to his GP practice to explain what had happened, then went to Burwood Hospital.
They said hospital staff were able to look up his details and arrange the test.
The resident said Awanui Labs had a responsibility to clearly warn patients about the rolling strikes and explain how people needing urgent tests could access care.
The APEX union says 660 Awanui Labs workers nationwide are due to strike on November 19, 20, 23 and 24. The action is expected to affect laboratories and sample collection centres in Canterbury.
No one from APEX or Awanui Labs has reponded for request for comment.
